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Frequently Asked Questions

If you have questions or need assistance placing your order, our knowledgeable and friendly Customer Service are available Monday - Friday from 8.30am to 5pm GMT. Call +44208 569 2250 or email [email protected].

On-demand items are produced on a per-request basis specially for you, so please refer to the individual size charts before ordering as we cannot accept returns or exchanges.

If you have received a damaged item please contact us on +44208 569 2250 or email [email protected].

We are unable to process phone orders.

Merchandise prices include one bulk delivery to a single address.

Unfortunately for tracking purposes we cannot deliver to PO boxes.

An on-demand item is a product that is not pre-printed and stocked in our warehouse, but is produced on a per-request basis. On-demand items take longer to ship, as we produce them specially for you, so please refer to the individual production time listed within the product specifications and plan accordingly. On-demand items may also require a minimum order quantity to meet production requirements.

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